How Do I Fix An iPhone That Won’t Backup To My Computer Using iTunes? 1. Restart Your Computer and Your iPhoneĪ simple software problem could be the reason your iPhone won’t backup to iTunes on your computer. Pro tip: If iTunes doesn’t recognize your iPhone at all, check out our guide about what to do if your iPhone won’t sync. Try your backup again after each troubleshooting step. If not, read on for solutions to some of the most common reasons your iPhone won’t backup to your computer. If everything worked the way it was supposed to, you’re done. All the content on your iPhone is now securely backed up to your computer. When your backup is complete, you’ll see a new entry under Latest Backups. You should see a blue progress bar appear at the top of iTunes. A few dialog boxes may pop up in iTunes with questions like whether or not you want to encrypt your backup or if you want to transfer purchases you’ve made on your iPhone to iTunes. To create a fresh iPhone backup, choose Back Up Now. There will be a lot of information on this screen, including your iPhone’s available memory, your iPhone’s serial number, and info about your latest backup. Click it, and you’ll go to your iPhone page in iTunes. Make Sure Your iPhone Shows Up In iTunesĪ iPhone-shaped icon will appear in iTunes. Your iPhone may ask if it’s okay to trust this computer. Make sure your iPhone is powered on and unlocked. Make Sure Your iPhone Is On and Up To Date If it doesn’t, double click on the iTunes icon on your desktop or go to your Start menu and choose iTunes from the list of applications to open it.ģ. Once you plug in your iPhone, iTunes should automatically open on your computer. It should be a lightning cable from Apple or one that is MFi certified, meaning it was created with Apple’s technology that allows it to talk to both your iPhone and your computer. If you didn’t update to macOS Catalina 10.15, follow the steps below to fix the problem with your iPhone! 1. In the Backups section, click the circle next to Back up all of the data on your iPhone to this Mac. Open Finder on your Mac and click on your iPhone under Locations. You now have to back up your iPhone using Finder. If you recently upgraded your Mac to macOS Catalina 10.15, you may have noticed that iTunes is missing. Did You Recently Upgrade To macOS Catalina 10.15?
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